Refund Policy

Please note that Double Payments means the Transaction for which you have attempted to make an online payment more than once, for which your account may have been debited twice during multiple attempts to make payment. Such case may arise in case of any session break during redirection process from bank end to Website end. Normally in such cases one Transaction may be a failed case and another transaction may be a Success case where you were able to successfully receive an acknowledgement of the payment by us. By default, all failure Transactions are automatically Refunded on the next day. However, for the same to reflect in your account it may take 2-3 weeks. Generally, refunds will be reflected within a period of 7-8 Days in Case of Net Banking/Debit Card Transaction and 15-30 Days (Next Billing Cycle) for Credit Card Transactions.